01 WEB / SEO
Web & search visibility
Fast websites and useful content that explain, build trust and turn searches into conversations.
- Web architecture and development
- Technical, local and GEO SEO
- Measurement, speed and continuity
QUITO, ECUADOR / INTEGRAL TECHNOLOGY
Your external IT department, without coordinating five vendors.
Lucmatek brings together IT support, web presence, cloud, automation and software so people and businesses can solve their technology properly.
How we work
- Diagnose before quoting
- Explain before executing
- WEB & SEO
- IT SUPPORT IN QUITO
- CLOUD
- AUTOMATION
- SOFTWARE
- FACTUMAT
WHAT WOULD NOT BE ANY PROVIDER
What you can expect from every service
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Diagnosis before quoting
We review the device, the website or the process and separate symptom from cause before recommending anything.
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Documented execution
We work with checklists, backups, evidence and progress you can review before closing the service.
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Plain-language explanation
We translate the technical side into decisions you can understand and approve, with the exclusions written down.
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SRI invoice and warranty
Every formal delivery is issued with an electronic invoice and the warranty that matches the agreed scope.
01 / WHAT WE SOLVE
One partner for all of your technology.
We do not start with a tool. We understand the problem, order the priorities and connect only the pieces that bring continuity.
02 IT SUPPORT
IT support
Diagnosis, maintenance and improvements to recover performance and prevent avoidable failures.
- PCs, laptops and workstations
- Thermal and storage review
- Documented findings and next steps
03 CLOUD
Cloud & continuity
Domain, DNS, hosting, SSL, email and backups organised as an operating base, not loose pieces.
- Web infrastructure
- Corporate email
- Backups and maintenance
04 AUTOMATE
Automation
Flows, integrations, bots and reports that reduce repetitive work and order the information.
- Process mapping
- Integrations and APIs
- Bots, AI and reports
02 / FIND YOUR STARTING POINT
You do not need to know what to hire. Only where you are stuck.
Pick the situation closest to your case. The recommendation changes without forcing you to translate the problem into jargon.
SIGNAL FOUND
My business is not found or my website does not convince.
Recommended path: Web + SEO
We review the offer, structure, speed, tracking and conversion before deciding whether to improve or rebuild.
Sort my digital presenceSIGNAL FOUND
My PC or laptop is slow, overheats or fails.
Recommended path: Technical diagnostic
We separate symptoms from causes: temperature, disk, memory, software and physical state before recommending an intervention.
Book a diagnosticSIGNAL FOUND
My team wastes time copying data or building reports.
Recommended path: Automation
We map the process, find the point of highest friction and design a flow that can be tested and maintained.
Review my processSIGNAL FOUND
Spreadsheets are no longer enough for my operation.
Recommended path: Custom system
We define users, data, rules, reports and integrations to build only what the operation needs.
Explore my system03 / WORK PLANS
The plan adapts to your case, not the other way around.
We do not publish a price list. We publish what each plan includes and what defines it. The rest is decided with the diagnostic in front of us, which is the only way to avoid charging for something you do not use, or leaving out what you do need.
Home & Gamer
Per device, depending on its state
Maintenance for personal, study or gaming devices.
- Physical and system cleaning
- Temperature and storage review
- Software and startup optimisation
Corporate VIP
Per device and site, by scope
On-site support for companies, with confidentiality in place.
- Visits in North Quito and corporate areas
- Device, disk, temperature and BIOS audit
- NDA when the kind of information requires it
- Executive report and SRI electronic invoice
Web, SEO and automation
By diagnostic
Digital presence and integrations built on top of a diagnostic.
- Sites and landings adapted to mobile
- Technical, local SEO and Core Web Vitals
- Domain, hosting, SSL and corporate email
- Automations, integrations and internal systems
Integrated modernisation
By diagnostic
Device and digital presence handled as a single project.
- Hardware, cleaning and maintenance
- Web, SEO, email and continuity
- One scope, one contract, one owner
- Documented execution end to end
No scope is ever charged blindly up front: we review the device, the website or the process, write down what is needed, and the proposal follows from there. The warranty applies to whatever was agreed.
04 / WHO WE WORK WITH
The same clarity. A different context.
SMALL BUSINESS / PROFESSIONALS / SHOPS
Your operation, clearer and less fragmented.
Web, support, cloud, automation and internal systems can share a single technical roadmap.
- Continuity for teams and digital presence
- Projects with defined scope and deliverables
- Support that evolves without starting over
A SINGLE CONVERSATION
WEB → OPERATION → SUPPORT
Technology stops being a pile of emergencies.
INDIVIDUALS / STUDENTS / GAMERS
Your technology, explained without complicating it.
We recover performance and translate the findings into decisions you can understand and approve.
- Diagnosis before intervention
- Maintenance and optimisation in Quito
- Recommendations proportional to the problem
EVIDENCE-BASED DECISION
REVIEW → EXPLAIN → ACT
Without promising equal results for different machines.
05 / LUCMATEK METHOD
Diagnosis first. Continuity after.
The difference is not only in what gets done, but in how it is left: with scope, evidence, documentation and next steps.
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01
Diagnosis
We understand the device, site, process or system before proposing.
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02
Proposal
We define scope, deliverables, timing and exclusions clearly.
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03
Execution
We work with checklists, backups, testing and direct communication.
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04
Delivery
We validate, document findings and leave useful next steps.
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05
Continuity
We support, maintain or evolve whenever it adds value.
06 / OWN PRODUCTS
Technical experience turns into recurring systems.
Lucmatek builds products to solve operational problems from the inside.
LK / CONNECTED SYSTEMS
FactuMat
Electronic invoicing and business control for Ecuador, with customers, inventory, cash register, purchases and reports.
- Bill
- Operate
- Decide
LK / OPERATION
Technical service
Equipment intake, service orders, evidence photos, quotes with customer approval and tracking from the portal.
See the flow
07 / CLIENT PORTAL
Your service, in the same place where we agreed it.
Every Lucmatek client gets their own portal. Your devices, the service orders, the quotes you can approve and the invoices you need to download are all recorded there, without relying on a loose email.
lucmatek.com/ingreso_tecnico/cliente
Access for Lucmatek clients. You need an active email and password.
Recorded services, devices handled and invoices issued, at a glance.
The intake history with its current status and the detail of each intervention.
The devices you brought in, with their components and service history.
Proposals sent for your review. You approve or reject them and it stays recorded.
Issued invoices with their payment status and PDF download.
How the access works
Access is enabled from your company record using the email we registered. There is no public sign-up: someone at Lucmatek activates it and confirms with you.
- 01 We confirm your email and activate the access to your record.
- 02 We send you a temporary password by email.
- 03 On your first sign-in you change that password.
- 04 You are in: quotes, invoices and evidence for your devices.
Access for Lucmatek clients. You need an active email and password.
Are you part of the Lucmatek team? Staff sign-in
08 / COMPUTERS AS INFRASTRUCTURE
Your computer is not "old". It is asking for evidence.
We review temperature, disk, RAM, software and physical condition before recommending a change. The goal is to recover performance when it is viable and prevent critical failures.
- Temperature and load
- Cause diagnosis
- Documented delivery
09 / WEB, AUTOMATION AND CLOUD
Your digital presence should also operate.
A website does not end at the design. Architecture, speed, sitemap, robots, schema, hosting, email and maintenance sustain trust and the possibility of growing.
- Web and SEO you can understand
- Flows and integrations that stay maintainable
- Infrastructure with continuity
INFRA / CHECK
DIGITAL SIGNAL
IN ORDER
- DomainConnected
- TrackingReadable
- ConversionDirected
- ContinuityDocumented
10 / WHO WE ARE
A technology consultancy based in Quito.
Lucmatek started from one concrete problem: when something fails in a business, five different providers show up and nobody knows what depends on what. We brought that under one owner.
Creator of Lucmatek
Lucas Matías Guanin
I work across IT support, web development, SEO, infrastructure, automation and our own products. My approach is practical: diagnose before quoting, explain the technical side in plain language, document every delivery and build things that can be maintained over time.
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Base
Quito, Pichincha
Ecuador
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On-site service
Quito, by arrangement
Visits to North Quito and corporate areas
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Remote coverage
Ecuador
Web, software, cloud and automation
The five areas we connect
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Software and digital ecosystem
Corporate sites, conversion landings, platforms with users, roles, forms and reports.
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SaaS and our own products
FactuMat for electronic invoicing and business control in Ecuador.
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Infrastructure and web operations
Domain, DNS, hosting, SSL, corporate email, backups and maintenance.
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Specialised technical support
Thermal maintenance, disk and RAM diagnostics, optimisation and upgrades.
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Automation and AI
Flows, integrations, agents, bots and automatic reports.
11 / FREQUENT QUESTIONS
Clear answers before choosing a solution.
Brief information to decide whether Lucmatek fits your need.
Does Lucmatek work with companies and individuals?
Yes. We serve individuals, professionals, entrepreneurs and small businesses. In-person service is coordinated in Quito; software and web solutions can support businesses in other cities of Ecuador.
Can I hire maintenance only for my PC or laptop?
Yes. We review temperature, storage, memory, software, physical cleaning and performance. If an upgrade makes sense, we explain why before recommending it.
Can you also handle my website, domain and email?
Yes. Lucmatek can integrate web development, SEO, domain, DNS, hosting, SSL, corporate email, backups and continuous maintenance.
What is FactuMat?
FactuMat is Lucmatek web system for operations and electronic invoicing for businesses in Ecuador. You can request a guided demo to see whether it fits your operation.
How does a project start with Lucmatek?
It starts with a short conversation to understand the problem and order priorities. Then a proposal with scope and deliverables is defined; we do not publish a closed solution without knowing the case.
How do I sign in to the client portal?
Access is enabled from your company record using the email we registered. Lucmatek sends you a temporary password and, on your first sign-in, asks you to change it. If you do not have access yet, write to us and we will enable it.
What do I see inside the portal?
Your devices, the service and intake history, the quotes sent for your approval, and the issued invoices with their payment status and PDF download.
What does a plan cost?
It depends on the case, which is exactly why we do not publish a price list: a figure without a diagnostic is a guess. We review the device, the website or the process and then present the proposal with its scope and deliverables written down. If you need a number to plan around, we work it out in the first conversation.
Do you serve people outside Quito?
On-site service is coordinated in Quito, including North Quito and corporate areas. Software, web and cloud solutions can support businesses in other cities of Ecuador remotely.
Do you issue an electronic invoice and a warranty?
Yes. Every formal delivery is issued with an SRI electronic invoice and the warranty that matches the agreed scope. For corporate support we work under an NDA when the kind of information requires it.
12 / LET US START HERE
Tell us where it is stuck. We will sort it with you.
Tell us whether you need support, web, SEO, cloud, automation or a system. The first step is understanding the real need.
- WhatsApp and phone +593 98 490 5420 Call
- Email contacto@lucmatek.com
We answer on WhatsApp. On-site visits in Quito are arranged beforehand.